Hotchkiss Insurance Agency is dedicated to providing customers with professional service from our in-house claims advocacy department. Our claims department understands the need for prompt service and fair claim handling and we’re ready to assist you in all stages of your claim. As your advocate, our team offers the following:
Advocacy
-Notify applicable insurance companies of new losses in a timely manner
-Maintain a comprehensive claim file throughout your claim process
-Review and provide guidance throughout the claim process
Loss Prevention & Reduction Services
-Customized safety manuals & information relevant to your industry
-Loss control engineering reports from our top insurance companies
-Employee & management training on topic
Other Services Available
-Analysis
-Loss History
-Revealing claim trend analysis
-Experience Modifier reviews
Claims Contact Information
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| Agency Claims Manager |
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Michael Layman |
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Agency Claims Manager |
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972-512-7765 |
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mlayman@hiallc.com |
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| Dallas Claims Advocates |
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Lisa Rodela |
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Dallas Claims Advocate |
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972-512-7774 |
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lrodela@hiallc.com |
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| Houston Claims Advocates |
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Alice Hernandez |
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Houston Claims Advocate |
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713-292-5750 |
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ahernandez@hiallc.com |
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Michael Lorino |
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Houston Claims Advocate |
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713-292-5752 |
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mlorino@hiallc.com |
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